Refund Policy
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At Tekbind Technology Services, we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted.
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- If a service has not yet been initiated after payment.
- If a cancellation request is approved as per our Cancellation Policy.
- If there is a duplicate payment made by mistake.
- If we are unable to deliver the agreed service.
2. Non-Refundable Cases
Refunds will not be provided in the following situations:
- Once the service or project has been started or completed.
- For partially completed work where effort and resources have already been utilized.
- For change of mind after purchase.
- Delays caused by lack of communication or required inputs from the client.
3. Partial Refunds
In certain cases, partial refunds may be granted depending on the stage of the project or service delivery.
- Charges will be calculated based on the work completed.
- Administrative and processing fees may be deducted.
4. Refund Process
To request a refund, customers must contact us through:
- Email: support@tekbind.com
- Phone: +91-9663654114
Please include relevant details such as order ID, payment reference, and reason for refund request.
5. Refund Timeline
- Approved refunds will be processed within 7–10 business days.
- The amount will be credited back to the original payment method.
- Processing time may vary depending on the payment provider or bank.
6. Third-Party Charges
Any transaction fees or charges imposed by payment gateways or banks are non-refundable.
7. Company Rights
- We reserve the right to refuse refund requests that do not meet our policy criteria.
- We may modify or update this Refund Policy at any time without prior notice.
8. Contact Information
Tekbind Technology Services
Registered Address: D404, Sumadhura Madhuram, ECC Road, Whitefield, Bangalore – 560066
Email: support@tekbind.com
Phone: +91-9663654114